Contact support
Email [email protected]. Include your account email and the relevant series, video, invoice, or publication reference. Never send passwords, API keys, OAuth tokens, or full payment-card details.
Billing help
Use the Stripe customer portal for payment methods, invoices, and period-end cancellation. Contact support for duplicate charges, failed delivery, or a billing state that has not reconciled after refresh.
Publishing help
A finished render and a social publication are separate outcomes. If a destination rejects or delays a post, the finished MP4 remains available while the publication status records the provider response and retry state.
Safety and rights
Use the public reporting portal for copyright, privacy, impersonation, safety, or other content concerns.
- Report content at /report
- Request account deletion at /data-deletion
- Review platform behavior at /integrations